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FAQ

Frequently Asked Questions

Q and A on hair Q1

. How many bundles do I need?
For average head size, here is my suggestion:
12”-14”:2 bundles
16”-20”:3 bundles
22”-28”:4 bundles or more


Q2. How long does the hair last?
With proper care (clean and condition the hair regularly, the hair will last 12 to 18 months).


Q3. How do I know if the hair is human hair?
Human hair has natural protein. It is easy to tell by burning and smell: When it is burnt, human hair has white smoke and smells like wool burnt, and it turns to ash.


Q4. What is the natural color hair?
Our hair is natural color, close to #1b


Q5. I paid the order yesterday, why the vendor has not sent the goods?
We will ship the hair within 24 hours after receiving your full payment.


Q6. How to order?
Choose products--Add to cart--Place your order--Price adjustable--Payment Done.


Q7. How long take delivery?
We ship the parcel by Fedex, UPS or DHL. Normally need about 2~3 workdays to USA. 3~4 workdays to UK. And 5~6 workdays to Africa and other countries.

Q8. What is your payment method
PayPal receiver name, address, phone number, zip code, email, so that we can delivery our hair for you at first time when we receive your full payment.

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